Job Title: IT Support Deployment Specialist

Location: Washington, D.C.

Job Type: Full-Time Onsite

 

About Us:

 

We are a forward-thinking, technology-driven company headquartered in Washington D.C., providing comprehensive IT solutions to businesses across various industries. We are seeking an experienced IT Support Deployment Specialist to join our dedicated team.

 

Job Description:

 

As an IT Support Deployment Specialist, you'll be at the forefront of our operations, ensuring efficient and successful deployment of IT projects. You will be responsible for system installation, troubleshooting, and optimization. Your commitment to problem-solving, effective communication, and customer service will drive your success in this role.

 

Key Responsibilities:

 

1. Plan, manage, and execute IT deployment projects related to VoIP Phones

2. Provide Tier1 service for incoming VoIP support tickets

3. Troubleshoot phone hardware, software, and network issues.

4. Collaborate with technical and customer service teams to guarantee a smooth deployment and ensure customer satisfaction.

5. Monitor system performance and conduct regular maintenance.

6. Stay updated on the latest IT technologies and industry trends.

 

Requirements:

 

1. Bachelor’s degree in Computer Science, Information Technology, or related field. Relevant work experience may be considered in lieu of degree.

2. Minimum 2 years of professional experience in IT support.

3. Familiarity with VoIP technologies.

4. Proven experience in system integration and deployment.

5. Excellent problem-solving abilities and attention to detail.

6. Strong communication and interpersonal skills.

7. Must be able to work onsite in Washington, D.C. 5 days a week.

 

Benefits:

 

We offer a competitive salary and benefits package, including healthcare, bonus, and generous vacation time. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

If you are a problem solver with a passion for technology and a dedication to providing excellent service, we would love to hear from you. Please submit your resume, including details of your relevant work experience and qualifications, using the application link provided.

 

Join us and be part of our technology-driven community!